State of Federal RPA Report: Adoption and Impact of Robotic Process Automation in the Federal Government
The report describes the maturity and growth of RPA programs to convey agency progress in digital transformation and automation.
Blogs
Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.
Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.
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2020
This presentation lays out USPS.com’s continuous improvement approach and how it combines analytics and customer feedback with iterative heuristic reviews, design, and usability testing to monitor, improve, and evolve the USPS.com CX.
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2020
Panelists will discuss the challenges of transitioning and the benefits of transitioning from military to civilian service in the IT field.
2020
Artificial Intelligence
Overview of NIST Initiatives on Artificial Intelligence Standards, Principles, and Critical AI Issues
In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.
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2020
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 15 — 10x: Transforming Technology Through Agile Investments
In this webinar, we will discuss GSA’s incremental investment program, 10x, which is modeled after modern venture capital best practices and start up studios.
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2020
Plain Language
2020 Federal Plain Language Summit
Join us for discussion from government and private-sector leaders on how to advance plain language in government communications. Hear lessons learned and victories of every size.
2020
Zero Pageviews Is Your Goal: Finding Problem Pages with Website Analytics
Improve customer experience by turning your website analytics upside down to track the numbers for pages you DON’T want visitors to see.
Discovery BPA Evaluation Process: How to Operationalize this Practice
This guide provides acquisition professionals the steps and resources needed to operationalize the evaluation process developed for the Discovery BPA.
True Crime Detectives: How We Used Free Web Metrics Tools To Uncover a Cybersecurity Incident
Join USA.gov as we slowly uncover a conspiracy to scam Americans using fake government websites… and then try to foil the caper!
Transition Post 3: Managing Official Email and Social Media Accounts
Transition Post 3: Managing Official Email and Social Media Accounts—As part of their federal government transition series, this third post highlights the need to manage official email and social media accounts of senior officials as they enter and exit Federal Service. It is very important for these officials to keep personal materials separate from official accounts or systems. This avoids the laborious and difficult task of reviewing voluminous materials when leaving the agency. — via National Archives and Records Administration
DAP Learning Series
Analytics Case Study Part 3: Action
In this webinar, we’ll address how to use the analysis and insights you created using DAP Google Analytics, to take action.
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2020
Product lessons from the front lines of COVID-19 civic tech response
Two Presidential Innovation Fellows share how we can build digital services quickly without compromising quality for the public in times of crisis.
Transition Post 2: Entrance and Exit Checklists for Senior Officials
Transition Post 2: Entrance and Exit Checklists for Senior Officials—This post in their federal government transition series highlights the specific resources we have created for senior officials entering and exiting Federal Service. It is critically important these officials are aware of their records management responsibilities. Our Documenting Your Public Service guide includes Model Records and Information Management Entrance and Exit Checklists. These checklists serve as models for records management staff to adapt for use in their own agencies. — via National Archives and Records Administration
In this talk, we will uncover some of these tricks, and show what we all can do to assure that deceptive design patterns stay out of the sites we build.
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2020
Digital Analytics Program releases Web Analytics Playbook
Digital Analytics Program releases Web Analytics Playbook —Take a look at these considerations anyone managing a web analytics tool should keep in mind! Strategy, implementation, and action among the plays discussed. — via Digital Analytics Program
Transition Post 1: General Resources from NARA and GSA
Transition Post 1: General Resources from NARA and GSA—During the month of October, GAO will be sharing a series of posts on records management best practices for officials entering and exiting Federal service. Today we’d like to highlight resources made available by GSA for all agencies. They maintain the Presidential Transition Directory to connect the people helping to plan and design the next federal government with information and resources. This Directory also incorporates OMB Memo M-20-24: Implementing the Presidential Transition Act. Our staff worked with GSA to ensure records management guidance has been updated and incorporated into the Transition Directory. — via National Archives and Records Administration
This summit brings together the federal community to share success stories and best practices for utilizing federal source code and open source software, and examine the implementation of the Federal Source Code policy.
2020
DAP Learning Series
Analytics Case Study Part 2: Analysis
In this workshop, we’ll address how to pull reporting and conduct analysis through the lens of your analytics strategy.
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2020
When legacy is used to define systems less than five years old, an agency can still encounter DevOps adoption challenges where you least expect them.
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2020
