Official websites use .gov
A .gov website belongs to an official government
organization in the United States.
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A
lock (
) or https:// means you’ve safely connected to
the .gov website. Share sensitive information only on official,
secure websites.
Guidance on building better digital services in government
Building Trust in a Public Health Crisis—Lately, the 18F content team has been thinking about how to communicate well in a crisis—providing clear, understandable content is especially important. Content strategy practices that focus on the needs of the user are essential to earning the trust of the public. Here, we will explain how to embody those qualities on the web in user-centered ways. — via 18F
Intro to GitHub for Content Creation with Malaika Carpenter — In this live training, Content Strategy and Design Specialist for GSA’s Technology Transformation Services (TTS), Malaika Carpenter, breaks down how to use GitHub into easy, practical steps and demonstrates ways to use this tool to create, manage and publish website content. — via Digital.gov
One powerful tool in the USAGov toolbelt is our interactive voice response (IVR) system in both English and Spanish through the USAGov Contact Center. — via USA.gov
Making .gov More Secure by Default — The DotGov Program announces its intent to preload the .gov top-level domain in order to protect .gov site visitors. — via DotGov Registry
This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.
Making Critical Government Information More Resilient—A roundup of steps that federal agencies, and other government entities, can take right now to improve the resilience of their websites and serve information more efficiently to the people that need it. — via 18F
This week, we’re exploring what it means to establish effective governance, and looking at ways to clarify and fill the roles of all the players on your team.
Federal Source Code Study Series — Read the first article of the Federal Source Codes Study (FSCS) series. The FSCS was a three-year study that examined the federal government’s effort in implementing the Federal Source Code Policy and open sourcing software. — via Code.gov
Implementing a few easy steps for research and search engine optimization can help boost your content and get it in front of the right audience.
Digital.gov
An official website of the U.S. General Services Administration
