Events

This presentation lays out USPS.com’s continuous improvement approach and how it combines analytics and customer feedback with iterative heuristic reviews, design, and usability testing to monitor, improve, and evolve the USPS.com CX.

Panelists will discuss the challenges of transitioning and the benefits of transitioning from military to civilian service in the IT field.

In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.

In this webinar, we will discuss GSA’s incremental investment program, 10x, which is modeled after modern venture capital best practices and start up studios.

Join us for discussion from government and private-sector leaders on how to advance plain language in government communications. Hear lessons learned and victories of every size.

In this webinar, we’ll address how to use the analysis and insights you created using DAP Google Analytics, to take action.

In this talk, we will uncover some of these tricks, and show what we all can do to assure that deceptive design patterns stay out of the sites we build.

This summit brings together the federal community to share success stories and best practices for utilizing federal source code and open source software, and examine the implementation of the Federal Source Code policy.

In this workshop, we’ll address how to pull reporting and conduct analysis through the lens of your analytics strategy.

Program managers, IT acquisitions leads, and business-minded IT professionals will receive in-depth guidance to improve cloud efficiency, optimization, and effective cost controls.

When legacy is used to define systems less than five years old, an agency can still encounter DevOps adoption challenges where you least expect them.

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.

Learn how federal agencies can leverage The Opportunity Project’s adaptable toolkit to engage cross-sector collaborators and rapidly prototype digital products powered by federal open data.

Take this three-hour online workshop to learn how to write and edit in plain language.

In this workshop, we’ll address how to assess your web analytics strategy to ensure you’re pulling the most impactful and relevant data to enrich your analysis and understanding of your website performance.

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.

In this webinar, we discuss how to embed crowdsourcing into the culture of a program to the benefit of the project team, and its participants.

Take this three-hour online workshop to learn how to write and edit in plain language.

Panelists will discuss the importance of developing the next generation of women leaders in IT and in the Federal government.

Using DevOps to help change entrenched behaviors in organizations.