Events

Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”

Usability testing isn’t only for websites. Come work with Dr. Ginny Redish and try out three techniques for quick and easy ways to test the usability of your documents.

The Department of Homeland Security (DHS) will present the work that led to the creation of the DHS AI Strategy to interagency partners.

This session will help DAP users configure and use their tag manager, to augment their reporting on more advanced interactions with their websites.

Join the U.S. Web Design System team as we look at what’s in USWDS 2.11.0, our latest release.

Come join us as we focus on concerns and opportunities shared by the Section 508 and plain language communities in Government!

This session will help the audience expand analysis capabilities by using the tag manager data layer!

Come see how various agencies have successfully deployed chatbots/AI to interact with the public and foster collaboration between teams!

Learn what’s next for the U.S. Web Design System and our 2021 Roadmap—what we’re planning to do this year, and why we’re planning to do it.

We’ve all had to learn new modes of presenting and communicating now that we’re teleworking full-time and depend on online broadcast technology. But how can you engage students and teach a class while sitting in front of a laptop camera? Join Wendy Wagner-Smith from the Small Business Administration and find out!

Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.

David Lipscomb will review, The Annual Federal Report Card, which is a snapshot of how well the federal government is following the 2010 Plain Writing Act.

In this talk, we will provide better understanding of how CFPB conducts email A/B testing, see examples of email A/B tests, and discuss lessons learned.

Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!

2020 has been an unprecedented year for challenges and opportunities in social media. SocialGov’s Federal Social Media Week 2020 will bring you some interesting perspectives on how to keep social media moving and successful for 2021.

In this talk, we’ll focus on content creation and how accessibility supports multilingual work.

Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.

This presentation lays out USPS.com’s continuous improvement approach and how it combines analytics and customer feedback with iterative heuristic reviews, design, and usability testing to monitor, improve, and evolve the USPS.com CX.

Panelists will discuss the challenges of transitioning and the benefits of transitioning from military to civilian service in the IT field.

In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.