User research and collaboration guide series
Understanding design goals
Research methods and approaches to help teams establish design direction.
Overview
The tools listed here will help you derive insights and develop design hypotheses. You will find ways to develop a deeper understanding of workflows and processes to inform your designs.
Content goals
Methods to help you understand your content needs include:
- Content audit
- Site mapping
Design challenges
Methods to help you explore your design space and its challenges include:
- Affinity mapping
- Comparative analysis
- Contextual inquiry
- Five whys
Design opportunities
Methods to help you understand your existing application include:
- Cognitive walkthrough
- Heuristic evaluation
- Interface audit
Hypotheses and principles
Methods to develop design hypotheses and principles include:
- Design hypotheses
- Design principles
