Delivering a digital-first public experience: One agency’s plan
Learn how the U.S. General Services Administration is tackling the 100+ requirements of OMB memo M-23-22, Delivering a Digital-First Public Experience.
Jessica Marine
U.S. General Services Administration
Latest content by Jessica Marine
IT warning banners: How GSA is working to stop unnecessarily frightening users
OMB Memo M-23-22 discourages the use of pop-ups and modals. GSA IT updated security policies so that IT warning banners are presented less intrusively to users.
How to conduct a project reflection
Use this template, shared at the 2024 Spring Community Summit, to improve your own service delivery.
How to transition a team off of a project
Use this template, shared at the 2024 Spring Community Summit, to improve your own service delivery.
Delivering on 21st Century IDEA: A case study from the GSA SmartPay team (Part 2)
A GSA SmartPay product owner shares his experiences as a first-time product owner in a government agile development project.
